Privacy Policy

10 months ago

Martin He

9 minutes

Updated on June 25th,2024

Privacy Policy

This Privacy Policy (“Policy”) explains how Hibit Technology Ltd. (“Hibit”, “we,” “us,” “our”) collects, uses, and discloses personal information provided by users (“you,” “your”) when using our services or our website at https//hibit.ca (“Website”). By using our services or our Website, web app and mobile application, you consent to the collection, use, and disclosure of your personal information including,but not limited to: name, email address, phone number, IP address, residential address, civil status, employment & occupation information, financial and banking information, and identity documents.in accordance with this Policy.

Privacy Policy Overview

This Policy establishes the rules that govern the collection, use, and disclosure of personal information collected by Hibit in compliance with federal and provincial privacy laws, including the Canada Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial acts (Canada). This Policy applies to all individuals whose personal information Hibit collects, uses, or discloses in the course of business relationship, including clients, contract workers, service providers, contractors, and consultants.

We reserve the right to change this policy from time to time as industry practices, the law, and our procedures evolve. We will post the current version of this policy in our website and mobile APP.

What is Personal Information?

“Personal information” refers to any data that can identify an individual, such as names, addresses, email addresses, phone numbers, financial details, online identifiers, demographic information, employment, occupation, and location data. This Policy applies to all personal information that is collected, used, or disclosed by Hibit.

Personal Information We Collect

Hibit collects and uses only the personal information necessary for providing services and operating our business. This includes, but is not limited to:

Identity & Contact Information: Name, date of birth, address, phone number, email address
Financial & Transaction Information: personal net asset, financial asset, payment methods, CAD value of transactions, quantity of crypto assets or fiat per order, timestamps associated with orders and payments, payment authorization information, order activity history, and bank account information where required
Account Information: Account agreements, government-issued photo identification, data about your assets, origin of assets, employment, occupation, politically exposed person status, date on which the account is opened and other statuses (Know Your Customer (“KYC”) submissions, KYC approval, etc.)
Communication Information: Communications with you regarding the Services, including by phone, chat, email, and other means of communication
Usage Information: Data about the way you use the Services, including the date and time, data about your device, operating system and hardware settings, browser type and characteristics, length of visits, email and/or pages viewed, geographic location, language preferences, referring URLs, time spent on pages, scrolling, mouse movements, and links clicked
Legal Compliance Information: Data obtained to comply with legal requirements, including data requested by government and tax authorities

How We Use Your Personal Information

We collect personal information for the purposes of managing and administering our business and ensuring compliance with Canadian and international laws. This includes:

Account Opening and Identity Verification: To properly identify you and fulfill our anti-money laundering obligations with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada).
Managing Customer Relationships: To open, manage, and administer your account with Hibit.
Meeting Legal and Regulatory Requirements: To comply with legal, regulatory, industry self-regulatory, insurance, audit, and security requirements.
Informing Individuals About Products and Services: To inform you about Hibit’s products and services, including special promotions or products.
Conducting Market Research: To collect your personal information in aggregate form to develop consumer profiles, perform sales analysis, and identify marketing opportunities and strategies.
Preventing Fraud: To protect against fraud and/or funds or asset loss.
Enhancing Services: To understand, maintain, develop, and improve our Services.
Communications and Marketing: To collect opinions and comments regarding Hibit’s operations and to allow for more meaningful and useful marketing initiatives.
Customer Service: To respond to questions, comments, or concerns regarding Hibit.

How We Collect Your Personal Information

Most personal information is collected directly from you, such as when you register, fill out a form, change settings, enter an order, or request a transfer. We may also collect personal information about you from public or third-party sources, such as public databases, ID verification providers, and companies providing services for money laundering and terrorist financing checks, credit risk reduction, and other fraud and crime prevention purposes.

How We Disclose Your Personal Information

We disclose personal information only as necessary and in compliance with the law. This includes:

Service Providers: Third parties that assist us in providing services (e.g., identity verification, software system provider, payment processing, data analysis, accountant). These service providers are only given the personal information they need to perform their agreed-upon services and are not authorized to use or disclose personal information for their own marketing or other purposes.
Affiliates: Entities that provide support and ancillary services to Hibit, including our parent company and other affiliates.
Legal and Compliance: Disclosures in response to legal obligations or inquiries, including to law enforcement agencies, regulatory authorities, financial intelligence agencies, and other state institutions.
Corporate Transactions: Transfers in the event of a merger, sale, or other corporate reorganization.

Non-Personal Information Automatically Collected from Website

When you visit our Website, web app and mobile application we may automatically receive and record information from your browser or device, which may include your IP address, device type, browser type, the pages you visit on our site, and other usage information. We use tracking technologies such as cookies to collect this information.

Cookies: We use cookies to enhance the convenience and use of our Website, web app and mobile application. Cookies allow us to recognize you as a previous visitor and to track your activity on our Website, web app and mobile application. You may choose to decline cookies through your browser settings, but this may affect your ability to use certain features of our Website, web app and mobile application.

Your Consent

We collect, use, and disclose your personal information with your consent, or as permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Note that withdrawing consent may affect our ability to provide certain services to you.

Accessing and Correcting Your Personal Information

You have the right to access and correct your personal information held by Hibit. Requests must be made in writing or by email to Hibit. We will respond to requests within thirty (30) days and may charge a fee for more complex requests. If you demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the information as required.

Storage and Security

Personal information is retained only as long as necessary to fulfill the identified purposes or as required by law. We implement reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, use, modification, and disclosure. This includes:

Data Retention: Retaining personal information for the duration of your relationship with us and for an extended period after an account has been closed, as required by applicable laws or regulations.
Data Security: Recording personal information electronically on secure servers to which only authorized persons have access and authorizing employees and service providers to access personal information only on a “need-to-know” basis to fulfill their job requirements.
Breach Notification: Notifying required authorities of a security breach affecting personal information if it creates a real risk of significant harm to individuals.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. This includes:

Tracking Usage: Collecting data about your device, operating system, browser, and activity on our website, web app and mobile application.
Cookies: Storing information about your preferences and recognizing you upon your return to the website, web app and mobile application. You may decline cookies through your browser settings, but this may affect your ability to use certain features of the website, web app and mobile application

Third-Party Links and Services

Our Website may contain links to other websites that we do not own or operate. These links are provided for your convenience and are not an endorsement of the third-party websites. We do not have control over these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Marketing Communications

With your consent, we may use your personal information to inform you about products, services, promotions, and events that may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our communications or by contacting us directly.

Legal and Regulatory Compliance

We may disclose your personal information as necessary to meet legal, regulatory, industry self-regulatory, insurance, audit, and security requirements, and otherwise with your consent or as permitted or required by applicable law (including foreign law applicable to our service providers).

Business Transactions

In the event of a merger, sale, or other corporate reorganization, your personal information may be transferred as part of the transaction. We will ensure that the confidentiality of your personal information is maintained and notify you before transferring your personal information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. These countries may have data protection laws that are different from the laws of Canada and applicable provincial acts (Canada). We take appropriate measures to ensure that your personal information remains protected in accordance with this Policy.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information from our systems. If you believe that a child under the age of 18 has provided us with personal information, please contact us immediately.

How We Handle Privacy Concerns

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@hibit.ca

If your concerns are not resolved, you may contact the Privacy Commissioner of Canada.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our Website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.