The User Guide for the Hibit Mobile App

5 months ago
xixi
7 minutes

Hibit App User Guide

The Hibit App offers a streamlined trading experience similar to the website, enabling you to trade cryptocurrencies, monitor real-time market data, and access your account anytime, anywhere. Key features include simplified buy and sell options, advanced chart trading, and a fully integrated 2FA security system. The app also provides tools for tracking trade reports, managing account settings, and customizing language and theme preferences. You can benefit from the convenience of mobile trading while accessing the comprehensive services available on the web platform.

How to Download the Hibit App?

  1. You can download it from the appropriate app store:
  2. Visit our official website.
    • Click the button for your phone’s system, and you will be automatically redirected to the corresponding store to download.

Account Registration & Login

How to Create a Hibit App Account

  1. Information Required:
    • A preferred username
    • Your email address (e.g., example@gmail.com / 123456@qq.com)
    • A password (must include one uppercase letter, one lowercase letter, one number, and one special character)
    • Referral link (optional): See the referral program section in this article for details

Once you have registered, a pop-up will appear on your screen notifying you that we have sent a validation email. Please check your inbox and click on the link provided. Once validated, you may proceed to the login screen to access your account.

  1. Login Process:
    • Enter your username and password, then click “Log In.”
    • After clicking the login button, you will be prompted to set up biometric login (fingerprint login). You can set up multiple fingerprints, allowing those with registered fingerprints to log in to your account. You may skip this step for now.
    • You will also receive an email from Hibit confirming your login (Authenticated User).

Congratulations on successfully logging in to the Hibit App. The interface should look similar to the one shown below:

Set Up Two-Factor Authentication (2FA)

  • Download Google Authenticator from your app store (Google Play Store or Apple App Store). The following images are from Google Play Store:https://support.hibit.ca/wp-content/uploads/2024/10/GoogleAuthenticator-691×1536.jpg.

  • Once on the home page, pay attention to the bottom navigation bar. First, click on your profile. On this page, you can view your profile and adjust app settings, such as language and theme. You can also find helpful information, and at the bottom, you can log out.

  • Click on the “Security” option in the top navigation bar. After entering this section, click the “Enable 2FA” button in the third box.

  • After clicking the “Enable 2FA” button, you will see the following interface:

  • It’s recommended to copy the manual code because Google Authenticator doesn’t allow screenshots, and its QR scanning feature cannot access device images.
  • Open Google Authenticator, tap the + button in the lower-right corner, and select “Enter a Setup Key.” In the input account details screen, enter “Hibit_App” as the account name to identify the code is for Hibit App verification. Then, paste the manual code you copied earlier into the key field. Choose the default key type (Time-based), or you can opt for another type (Counter-based). Click “Add.”

You will now see a six-digit verification code for Hibit-App in Google Authenticator.

Please note that once created, the setup cannot be modified. If you wish to change it, you will need to redo the 2FA setup process.

  1. Enter the six-digit code from Google Authenticator in the activation section, and click “Confirm.” If the third card changes to “Manage 2FA,” congratulations, you’ve successfully set up 2FA!

After enabling 2FA, each time you log in to your account, you will need to enter your password twice: once for the account password and again for the six-digit verification code from Google Authenticator.

Wallet Creation & Management

Before making deposits or withdrawals, some verification is required. Go to your Profile -> Verification, and you will see three verification steps:

  1. Identity verification
  2. Complete the account opening questionnaire
  3. Sign legal documents

The verification steps are the same as on the Hibit website. For more information on how to complete the verification, please refer to this article.

Once the Hibit team approves your verification, the “Wallet” option will appear in the bottom navigation bar, and you can start trading.

Trading Operations

Once your verification is approved, your Hibit App interface will look similar to the following:

Deposit/Withdrawal

In the wallet interface, click on “Send” (or “Receive”) at the top. Choose the asset you want to deposit/withdraw (we will use Bitcoin as an example). Then enter the external wallet address and amount. You can also add a note for the purpose of this transaction. Click “Send Asset.”

You can also go to the wallet interface or the Overview (wallet balance section) interface, click the asset you want to deposit/withdraw, and enter the same interface as shown above.

In this interface, you can also send and receive assets.

Add Address Button: Click the “Add Address” button to whitelist your wallet address. In the future, when you send or receive, you can select a whitelisted address from the dropdown menu instead of entering it manually.

Trading

After completing the steps above, you can begin your trading journey!

The trading features in the Hibit App are similar to those on the website. This guide will not go into every detail, but links to the web version guide will be provided for further reading.

Quick Trade (One-Click Buy/Sell): Go to the wallet interface and click the “Convert” button at the top to enter the conversion interface. For details, please refer to the “One-Click Buy/Sell” section of the web version guide.

Detailed Trading: Click the “Trade” tab at the bottom to enter the trading page. You will see two sections for Bitcoin and Ethereum, with your balance shown on the right. Click on the cryptocurrency you wish to trade (using Bitcoin as an example) to enter the detailed trading interface.

This trading interface is the most feature-rich and informative. For instructions on how to read information such as the price charts (Candlestick Chart, corresponding to the web version’s K-Line Chart) and Area Chart (corresponding to the web version’s Area Chart), please refer to this article.

The buy and sell interface in the Hibit App is shown below. You can also enter this page through the buy and sell buttons on the homepage overview interface.

The buy and sell functions in Hibit App correspond to the order history section on the web version, as shown below. For details, refer to the “Order History” section of the web version guide.

View Transaction History

You can view your transaction history in several sections:

  1. Activity interface
  2. Wallet details interface (by clicking any asset in the wallet interface)
  3. Trading interface (at the bottom of the price chart)

As shown in the three images below:

Security Settings & Privacy Protection

For setting up your password and 2FA, please refer to the “Set Up Two-Factor Authentication (2FA)” section above. If you skipped biometric login (fingerprint login), now we will guide you through setting it up to ensure the security of your account funds.

  1. Go to Profile -> Security. Under the biometric login section, click “Yes” -> “Manage” and enter your account password.
  2. After entering the password, a fingerprint confirmation popup will appear. Confirm your fingerprint, and biometric login will be successfully activated!
  3. You can log in again to confirm.

requently Asked Questions (FAQ)

  • Visit our Help Center to check out frequently asked questions.
  • You can also view the FAQ section under the Disclosure and Help Information list in the Hibit App’s profile page.
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